Skip to main content

Privacy Statement

Heinzelmann Benelux, located at Hendrik Figeeweg 1e 2031 BJ Haarlem, is responsible for
processing of personal data as reflected in this privacy statement.

Contact information:
Hendrik Figeeweg 1e 2031 BJ Haarlem

Martijn van Roon is the Data Protection Officer for Heinzelmann Benelux. He/she is to
reach [email protected]

Personal data we process
Heinzelmann Benelux processes your personal data because you use our services
and/or because you provide this information to us yourself. Below is an overview of the
personal data we process:
– First and last name
– Address information
– Phone number
– E-mail address
– Other personal data that you actively provide for example by creating a profile on this website
to make, in correspondence and by telephone
– Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are
are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot
verify that a visitor is over 16 years of age. We therefore recommend that parents be involved in
their children’s online activities, in order to prevent the collection of data about children
become without parental consent. If you are convinced that without such consent we are
collected personal information about a minor, please contact us at
[email protected], we will delete this information.

For what purpose and on the basis of which basis do we process personal data?

Heinzelmann Benelux processes your personal data for the following purposes:
– Handling your payment- Sending our newsletter and/or promotional flyer
– Calling or emailing you if necessary to perform our services
– Informing you of changes to our services and products
– Allowing you to create an account
– To deliver goods and services to you
– Heinzelmann Benelux analyzes your behavior on the website in order to improve the website
and tailor the offering of products and services to your preferences.
– Heinzelmann Benelux also processes personal data when we are legally obliged to do so, such as
data we need for our tax return.

Automated decision-making
Heinzelmann Benelux does not make decisions on matters based on automated processing
that may (significantly) affect individuals. These are decisions that will be
taken by computer programs or systems, without any human being (e.g., a
employee of Heinzelmann Benelux) is in between. Heinzelmann Benelux uses the following
computer programs or systems: #use_explanation

How long we keep personal data
Heinzelmann Benelux will not keep your personal data longer than strictly necessary to fulfill the purposes of
accomplish what your data is collected for. We use the following retention periods for
the following (categories) of personal data: until the customer wishes to terminate the retention period.

Sharing personal data with third parties
Heinzelmann Benelux only provides to third parties and only when necessary for the execution of
our agreement with you or to fulfill a legal obligation.

Cookies, or similar techniques, we use

Heinzelmann Benelux uses only technical and functional cookies. And analytical cookies that
not infringe on your privacy. A cookie is a small text file that is saved on the first visit to
this website is stored on your computer, tablet or smartphone. The cookies we use
are necessary for the technical operation of the website and your ease of use. They ensure
that the website works properly and, for example, remember your preferred settings. Also
it allows us to optimize our website. You can opt out of cookies by changing your
Internet browser to set it to stop storing cookies. In addition, you can also use all the
delete information previously stored through your browser’s settings.

Viewing, modifying or deleting data
You have the right to see, correct or delete your personal data. You can do this yourself
do through the personal settings of your account. In addition, you have the right to submit your any
consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. That
means that you can make a request to us for the personal data we hold about you
in a computer file to you or another organization named by you. Want to
exercise your right to object and/or right to data portability or have other
questions/comments about data processing, please send an itemized request to
[email protected]. To make sure that the request for inspection was made by you, ask
we will send you a copy of your ID with the request. Make your passport photo in this copy,
MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and
Social Security Number (BSN) black. This is to protect your privacy. Heinzelmann Benelux will thus
respond to your request as soon as possible, but in any case within four weeks. Heinzelmann Benelux
would also like to inform you that you have the opportunity to file a complaint with the national
regulator, the Personal Data Authority. You can do so through the following link:

How we secure personal data
Heinzelmann Benelux takes the protection of your data seriously and takes appropriate
measures to prevent abuse, loss, unauthorized access, unwanted disclosure and
prevent unauthorized modification. If you feel that your data is not properly secured after all
are or there are indications of abuse, please contact our customer service or at